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It’s A Dirty Job! – Why Do it Yourself?

Refund Policy

Here at The Sparkle Oven Cleaning Co.  we believe that you will be delighted with your order but there may be occasions where you feel it necessary to return an item. These terms do not affect your statutory rights.

No returns will be accepted or processed without a Return Materials Authorisation (RMA) number being issued by The Sparkle Oven Cleaning Co. Goods are not supplied on a trial basis. Customers are responsible for verifying suitability and compatibility of goods BEFORE purchasing.

Your statutory rights under the ‘The Sale of Goods Act 1979’ (including amendments) are fully supported by The Sparkle Oven Cleaning Co.  The ‘Consumer Protection (Distance Selling) Regulations 2000’ do not apply to business purchases.

Unwanted Goods

If you are a domestic or business customer, you may return any unopened goods, in original condition, which can be sold again “as new”, within 7 days after the day of receipt of the goods. Customers are responsible for the delivery costs of returning the goods. Please email our Customer Care department here and state your order number and the reason for return to receive your RMA number and arrange a return.

You will be refunded in full (except for delivery charges) once the goods have been received and confirmed “as new”. You will be liable for all administrative costs associated with the return of the goods, and this may well constitute a restocking fee which you will be advised of when arranging your return. Returns must be adequately packed and the RMA number clearly displayed without marking the original packaging.

We do not accept returns after 7 days from the day of receipt of goods, or on goods which have been opened and cannot be sold again “as new.”

Faulty Goods within 30 days

If there is a fault with your product you may return the product within 30 days of delivery for repair, replacement or refund. Please email our Customer Care department here stating your order number and reason for return to receive your RMA number and arrange a return.

Goods must be received by The Sparkle Oven Cleaning Co.  within 14 days of the RMA number being issued. The Sparkle Oven Cleaning Co.  will not be held liable for goods lost or damaged in transit. Customers are responsible for the delivery costs of returning goods. Any return found not to be defective or with faults caused by accident, neglect or misuse will incur a return freight charge.

When an item is to be replaced or refunded the goods must be in original packaging, and with all original boxes, packing materials, manuals, blank warranty cards and all other accessories and documentation provided by the manufacturer. Goods must be adequately packed and the RMA number clearly displayed without marking the original packaging.

Our promise to replace products or refund your money does not apply to faulty goods where the fault has been caused by accident, neglect or misuse.

Faulty Goods more than 30 days

All products carry a twelve-month manufacturers warranty (excluding consumable). Once your product is more than 30 days old (but within the manufacturers warranty) we will, in conjunction with the manufacturer, repair or replace it free of charge. It is solely at the discretion of Sparkle Oven Cleaning Co. as to whether a repair or replacement is provided. Please email our Customer Care department here stating the reason for return, your order number, and request an RMA number. This does not apply:

To faults caused by accident, neglect or misuse.

If you return the product to us without proof of purchase.

Services:

• Oven Cleaning
• Hob Cleaning
• Extractor Cleaning
• Range Cleaning
• AGA Cleaning
• BBQ Cleaning
• Microwave Cleaning
• Fridge and Freezer Cleaning

Why Choose Sparkle?

• No mess
• Fully insured
• Fully trained staff
• The best oven clean method
• Replaceable bulbs
• Replaceable extractor filters
• Realistic prices
• Fully CRB checked staff
• Established 2004

Latest News

Perfect, professional service.... always on time... and a thorough job!Jason always cleans our Aga and leaves it sparklingVery good service would recommend the company without hesitation.Mark was extremely thorough and this is by far the best oven clean I have ever had, great a job !i am very pleased with the cleaning of my range oven and i intend to have it regularly cleaned by this company again. better than i could ever have imagined. thank you Mark did a wonderful job very pleased with resultExcellent team and a perfect job.Thank you boys! This is a first class reliable service for cleaning the oven. We found this company some time ago and now regularly book their service as I cannot do this myself. I find this company friendly and reliable with impeccable working practices and punctuality. I would recommend Sparkle to anyone who needs a sparkling clean oven service.I can not believe how clean my oven looks, having had other companies over the last five years, you are with out doubt the best I have ever used.You will be a regular booking nowThanks so much 😊Extremely happy with whole process , cleaner and especially the resultJason was early and keen to go, what a fantastic ( and fit ) bloke he was, I didn't realise my oven had so many different components, Jason did a FANTASTIC job on both ovens and have already told all my friends they should try this service. Thank you again.I have now used your company 3 times and each time I have had excellent serviceI have always been very satisfied with the oven cleaning service provided by Sparkle personnel. Professional, courteous and efficient. Paul, who attended on this occasion, was no exception. He did an excellent jobThe operative did a cracking job,my 2nd time with the company dont think I'd go anywhere else now.The chap was very efficient, tidy and conscientious. He did a great jobExceptionally good in work and manner.Am really pleased with the oven, it’s really good, like a new pin!! So happy with my new clean oven, will be using service again, and will recommend to my friends and familyThis is the second time Mark has been to clean the oven (and hob this time )........ Very thorough work,Knows what he is doing ......... nice person ......Never had such a tidy clean freezer - thankyou!Paul, your operative was pleasant and polite and very professional. We are more than pleased with your service. It looks as though we have a new oven!Paul was very polite and efficient, protective covering put on the floor, my oven is look brand new, even the grill pans are like brand new, extremely satisfied with the service receivedI left the engineer cleaning my oven and on my return was delighted to find a double oven plus hobs and extractor fan looking like new. Paul did a fantastic job. Thank you.A very Big Thank you to Paul for a wonderful cleaning job done on my oven . Best ever .Thank you againFantastic service, brilliantly cleaned. Will certainly use this company again.It was a pleasure to have Paul in our home. He was polite,unobtrusive and able to answer several questions we posed.Your operative Paul did an excellent job and has an extremely pleasant naturePaul was a very polite and a pleasure to meet. Has very good standerds. ... See MoreSee Less
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