Frequently Asked Questions
What Area do you cover?
A large area of East Anglia is covered by our head office. Other areas are covered by our franchise teams. Please check coverage of your area by entering your post code in the below box.
How long have you been operating
We started operating in 2003, we are the longest established independent oven cleaning company in East Anglia.
Can I use my oven straight away?
Yes, as soon as we have finished you can use your oven.
Are you fully insured?
Yes, we have full insurance cover.
Do you carry spares?
We do carry spare bulbs and extractor filters, and can help you replacement seals if needed.
Will my oven need power for you to clean it?
No, we can only clean your oven if it is cold, we do not heat the oven up.
Can you clean between the glass doors?
Yes. we can clean inside and outside of the door and if it is not a sealed unit we will clean between the glass panels as well.
Will you need to use my sink?
No, we carry everything we need, although we may need to rinse our cloths.
Do you cover the floor?
Yes, we will put down our own dust sheet to ensure there is no mess, be assured, everything we use in your home will not damage anything.
How often should I get my oven cleaned?
It depends how often it is used and what is cooked in it, we recommend every 6 – 12 months.
How can I pay?
We accept card payments for appointments booked online. Alternatively we accept cash or card payments for bookings made by phone.
Can I trust your cleaning operatives?
All our operatives are fully trained and CRB checked so you can trust them.